TERMS OF SERVICE & CONDITIONS
joha IPTV’S SERVICE SPECIFIC TERMS & CONDITIONS
These are our Service Specific Terms & Conditions for IPTV Service, and any other terms and conditions that you and we have agreed to or accepted from time to time, form the Agreement between you and Joha IPTV. BY ACCESSING AND USING THE SITE, YOU (“User”) AGREE TO BE LEGALLY BOUND BY THE TERMS AND CONDITIONS SET FORTH HEREIN (the “Agreement”). If User is accessing and using this Site on behalf of any group or entity, User warrants that it has all necessary authority to enter into this Agreement. If at any time the User does not agree to be bound by the terms and conditions of this Agreement, then the User must cease using the Site immediately.
1. How you may be Eligible for the Service:
1.1 To subscribe to the Service, you must:
1.1.1 Be at least 18 years old, if above, and
1.1.2 We do not have any outstanding accounts due and owed to us at the time of application for the Service.
1.2 Unless otherwise permitted by us in writing, the Service is only available:
1.2.1 To customers for personal use only.
1.2.2 To Resellers.
1.3 Subject to paragraph
1.4 Below, the Service shall be delivered via a fibre broadband network or a network with a speed of at least 20 MBPS
1.5 You acknowledge and agree that the Availability of the Service is subject to the following:
1.6.1 Availability of resources, including a suitable network infrastructure when the Service is requested or delivered.
1.6.2 Geographical coverage and technical capacity of your Network and our delivery systems when the Service is requested or delivered.
1.6.3 Equipment compatibility.
1.7.1 Where the Service is delivered via IPTV:
1.7.2 You must procure, install and maintain all equipment which are necessary or desirable for the reception of the IPTV Services;
1.8 You must always provide us with information that may be necessary or desirable for us to provide you with the Service and necessary Support.
1.9 We may choose not to accept your application at our discretion.
2. Minimum Period of Service:
2.1 The initial Minimum Period of Service for our post-paid Service is 3 continuous months or such other period as may be agreed by us; from the commencement date as determined in accordance with paragraph 3.1 below. Upon expiry of the initial Minimum Period of Service, the costumer should contact us for a renewal, the Service will not be renewed automatically.
3. Reseller:
3.1 The minimum number of access codes for the IPTV service is 10.
3.2 Resellers are eligible to access our customer Services for Resellers, where they have access to the Knowledge base and can use our Material to help their customers.
4. Duration of Service:
4.1 The Service under this Agreement will commence on:
4.1.1 the date of successful on-site payment of the subscription.
4.2 If you cancel your application for the Service before the commencement of the Service, you shall pay us our prevailing cancellation charges.
4.3 This Agreement will continue until terminated according to the provisions of this Agreement.
5. System Requirements and Using the Service:
5.1 You are responsible for ensuring your equipment and systems connected to the Network meet the minimum system requirements of the Service as we may determine from time to time that they
are compatible and may properly function and interoperate with the Provided Server, the Service and the Network. We will not be liable for any Equipment or Network failure or performance issues resulting from non-compliance with such requirements. You acknowledge and accept that the Service does not support the Service does not support spe,cific applic2 We may, at any time and without any notice to you, temporarily suspend the Service for operational reasons such as repair, maintenance, upgrade or improvement of the Service or because of an emergency. We will restore the Service as soon as reasonably practicable. We may also modify the service to keep pace with the prevailing demands and technological developments, at our discretion and without your notice.
5.3 The use of the Service is subject to any instructions, notices and directions as we may determine from time to time.
6. changes to the Terms and Conditions:
6.1 We may, at any time and our sole discretion, adjust these Terms and Conditions of Use, including our Privacy Policy, with or without notice to the Client. Any such alteration will be effective instantly upon open posting. Following any such alteration, your preceded use of our Service and this site constitutes your acknowledgment of these adjusted Terms.
7. Adult Content :
7.1 Please note that our IPTV streaming service is designed to provide a family-friendly viewing experience and does not include any adult content channels or programming. As such, any requests for refunds based on the absence of adult content will not be accepted. We strive to ensure a safe and enjoyable entertainment platform for all our users. If you have any concerns or questions about our content offerings, please contact our support team; we will be happy to assist you.
8. Request adding Channels, Movies, and Series :
8.1 Users may request the addition of specific channels, movies, or series, and we will submit a ticket to our technical team. These requests will be considered and added to the platform based on the number of similar requests received from other users.