TROUBLESHOOTING
Stuck at Loading Screen – How To Fix
2 minutes read If you are using your service but it suddenly gets stuck at the loading screen, then there are a few factors and fixes that you need to check out to fix this issue altogether, Here are a few reasons which cause your app to get stuck in the loading screen:
Reason 1: Your Device is saturated:
Your device might be running low on Storage or doesn’t have enough RAM to manage the IPTV application; the first thing to do is to restart your device by removing the power cable for 3 minutes and try again.
Reason 2: Having Too Many Channels:
Too many channels are probably the other reason why the app gets stuck in loading your TV and cannot load the channels we offer.
Therefore, you have to provide our team with the names of the Countries that you watch, and then they will remove the remaining channels to make the app load faster.
Provide the names of countries you want to keep by WhatsApp or email, and then our team will remove the remaining channels.
Reason 3: Your IPTV Subscription is expired:
This is one of the most common reasons the apps keep loading, and you cannot sign in. Therefore, please check the date we sent the login details to you and see if your subscription has expired.
If it is expired, contact us on WhatsApp or email us.
Reason 4: Your ISP is Blocking IPTV:
Another reason the app gets stuck on the loading screen is that your Internet Service Provider (ISP) is blocking you or limiting the bandwidth to stream IPTV.
The only fix for that is to use a VPN to avoid this; you can just purchase ExpressVPN, NordVPN, IPVanish, or any other VPN you choose.
Once the VPN is installed, launch the VPN and connect to the Netherlands, Australia, Pakistan, Canada, India, Ireland, or any nearby server to get fast speed.
After connecting it just go back to the IPTV app and relaunch it to see whether this issue is fixed.
Alternatively, you can check out the list of well-known ISPs that block the service and learn how to bypass that by following this guide: